Call and message contacts directly from Zoho CRM

The RingCentral integration lets teams place calls and send SMS from the CRM, automatically logging every conversation to the right record.

Used by teams across industries to manage calls, messages, and CRM activity in one place

Call leads, contacts, or accounts directly from the CRM with a single click.

Send and receive one-to-one SMS messages with contacts directly from CRM records.

Trigger SMS automatically using CRM workflows for follow-ups and notifications.

Make calls and send SMS from the same number for a consistent communication experience.

Every call and message is logged automatically to the related CRM record.

Add notes, outcomes, and next steps immediately after conversations.

See who contacted whom and when, across calls and messages, inside the CRM.

Call recordings, transcripts, and sentiment insights planned as part of the integration.

Keep all communication tied to CRM records for full context.

Use call and message history to guide timely next steps.

Communicate without moving between calling, messaging, and CRM tools.

Managers get a clear view of communication activity across the team.

Free Trial for 14 Days, after $20/mo